Privacy Policy

Effective date: November 2, 2026

This policy describes how Primetime Mobile Auto Repair handles information when you visit our website or contact us for mobile auto repair services.

Information you provide

When you call or text us, you may provide your name, phone number, vehicle year, make and model, service location, and details about the vehicle problem. You may also send photos or other information to help us assess a repair.

How the repair request form works

Our website's repair request form opens your device's text messaging application with a prepared message. You must press Send to transmit it. The website does not currently submit or store these form entries in its own database. Your device, mobile carrier, and messaging provider may process the message.

How we use information

We use information to respond to inquiries, prepare estimates, arrange service appointments, perform requested work, maintain business records, and communicate about your repairs.

Sharing and retention

We may share information with service providers when needed to operate the business or deliver a requested service, or when required by law. Calls, texts, and business records may be retained as needed for service, accounting, legal, and operational purposes. We do not state a fixed retention period at this time.

Website hosting and technical data

Our website is hosted by Netlify. Hosting infrastructure may process technical information such as IP addresses, browser details, and access logs for security and site delivery. We have not intentionally installed advertising trackers on this initial website.

Your choices

You may contact us to ask about information you have provided or request correction or deletion, subject to any legal or operational retention requirements. Do not send sensitive payment card information through the repair request text.

Policy changes

We may update this policy when our services or website change. Updated terms will appear on this page.

Questions? Call or text 214-900-4463.